Refunds, edge cases, complaints

"My enrichment was wrong / contacted the wrong person": report it from the lead modal — "🚩 Report bad data." A credit is automatically refunded for the row, AND the same-owner data on sibling rows is cleared so you don't keep dialing the wrong number.

"I was double-charged": shouldn't happen — the pipeline is account-wide deduplicated. If you see it, screenshot the charge and the lead, email [email protected].

"My subscription was canceled but I still want to use it": re-subscribe from Settings → Plan. Old data is preserved.

"I want to delete my account": email [email protected] and we'll handle it. We delete subscription data within 30 days of the close-out request.